Frequently Asked Questions

Mam Nature Swiss uses a patented protein-fiber adsorption technology, certified by ETH Zurich. Unlike conventional filters, our system selectively removes harmful contaminants (PFAS, heavy metals, pesticides) at retention rates of up to 99.98% while preserving essential minerals like calcium and magnesium. This means you get pure water that is still healthy and mineral-rich.

Yes. Our filtration performance has been independently certified by ETH Zurich, one of the world's leading technical universities. The retention rates are documented in our scientific Filtration Performance Report. Additionally, our systems are manufactured under ISO 13485 quality management standards and hold Swiss Safety Center certification.

We hold multiple certifications: ETH Zurich Filtration Performance Certificate, Swiss Safety Center Pressure Test Certificate, and ISO 13485 Quality Management Certificate. All certificates are available on our Reports & Certifications page.

Yes. Mam Nature Swiss AG is a Swiss company, and all our products are engineered and manufactured in Switzerland using medical-grade materials (316L stainless steel). Swiss precision engineering ensures the highest quality and durability.

Dynamized water (also called structured or revitalized water) refers to water treated using calibrated vortex flow technology. Our Swiss Water Dynamizer uses a precision-engineered spiral chamber that measurably reduces water surface tension and increases dissolved oxygen content. In nature, high-quality spring water flows in continuous vortex motion — the Dynamizer replicates this natural movement. No chemicals, no electricity.

The Dynamizer uses a precision-engineered spiral flow chamber to create a natural vortex effect. This has a triple action: (1) it restores natural water movement and dissolved oxygen balance, (2) it distributes minerals more evenly throughout the water, and (3) it maintains these improved properties long-term. It's a purely physical process — no chemicals, no electricity.

The Swiss Water Dynamizer is built on decades of engineering refinement and manufactured under ISO 13485 quality management standards, pressure-tested by the Swiss Safety Center to 16 bar. The vortex principle — restoring natural water movement disrupted by straight-pipe transport — is a physical process rooted in fluid dynamics. Customer-reported benefits include improved taste, softer skin, and better-tasting beverages.

No. The Swiss Water Dynamizer has zero moving parts, requires no electricity, no cartridges, and absolutely no maintenance. It is built from durable medical-grade stainless steel with a 10-year manufacturer warranty and unlimited capacity at 5,000 liters/hour.

Our Swiss Water Cartridge removes: PFAS (PFOA, PFOS, PFBA and more), heavy metals (lead, cadmium, arsenic, chromium, copper, manganese), pesticides, chlorine, pharmaceutical residues, BPA, aluminium, and even radioactive substances — at retention rates of up to 99.98%. This is certified by ETH Zurich and documented in our scientific performance report.

PFAS (Per- and Polyfluoroalkyl Substances) are synthetic chemicals known as "forever chemicals" because they don't break down in the environment or the human body. They are found in tap water across Europe and have been linked to cancer, immune system damage, and hormonal disruption. Our filtration system removes PFAS at rates of >96% to >98.5%, certified by ETH Zurich.

No — this is a key advantage of our protein-fiber adsorption technology. Unlike reverse osmosis systems that strip everything from water, our cartridge selectively targets harmful contaminants while preserving essential minerals (calcium, magnesium, potassium) that your body needs. You get pure water that is still naturally mineral-rich.

The Swiss Water Cartridge should be replaced once per year (or after 150m³ of water). The replacement process takes approximately 10 minutes and requires no tools. This is the only maintenance your system needs.

Our system delivers up to 1,800 liters per hour — among the highest in the industry. This means zero pressure loss and instant access to filtered water from every tap in your house, even when multiple taps are running simultaneously.

The Water LIME doesn't remove calcium from water — it physically transforms limescale's crystal structure. Using powerful permanent magnets, it converts scaling Calcite into non-adhesive Aragonite. This means limescale no longer sticks to pipes, appliances, or surfaces, while all the beneficial calcium minerals remain in your water.

Traditional salt-based softeners remove calcium entirely (which your body needs), use salt and chemicals, consume electricity, waste water, and require regular maintenance. Water LIME uses zero salt, zero electricity, zero chemicals, produces zero waste, and requires zero maintenance — ever. It's a 100% physical, one-time installation.

Absolutely not. Water LIME has no consumables, no moving parts, no electricity requirements, and requires zero maintenance once installed. It comes with a 10-year manufacturer warranty and is designed to last without any upkeep.

No. Since Water LIME works by physically transforming limescale structure rather than removing minerals, it preserves the natural taste and mineral content of your water. Many users report that their water actually tastes better because the restructured minerals are more evenly distributed.

Mam Nature offers several tiers to suit different needs and budgets. Our Eco Set starts as an affordable entry point, while the Complete Set Plus provides the full 4-stage treatment (anti-limescale, particle filtration, contaminant removal, and water dynamization). Visit our shop page to see current pricing for your region. Use our savings calculator to see how much you save vs. bottled water.

The Complete Set Plus includes 4 integrated components: (1) Water LIME — anti-limescale protection, (2) Particle Filter — removes sediments with automatic backwash, (3) Fine Filter with Swiss Water Cartridge — removes PFAS, heavy metals, pesticides at up to 99.98%, and (4) Swiss Water Dynamizer — restores natural water structure. Together, they deliver pure, soft, and revitalized water from every tap.

Professional installation by a qualified plumber is recommended for all whole-house systems. The installation is straightforward thanks to our compact, modular design and 360° connectors. Most installations are completed in 2–4 hours. We provide detailed installation guides and our support team is available to assist.

The only maintenance is replacing the Swiss Water Cartridge once per year (or every 150m³) — a 10-minute, no-tools-required operation. The Water LIME is maintenance-free for life, the Particle Filter has automatic backwash, and the Dynamizer requires zero maintenance. Our systems are designed for minimal upkeep.

While our systems are designed for simplicity, we recommend professional installation by a qualified plumber for whole-house systems (Complete Set, Essential, Eco Set). This ensures proper integration with your home's water supply. The Swiss Water Cartridge replacement, however, is a simple DIY operation requiring no tools.

A typical whole-house system installation takes 2–4 hours, depending on your home's plumbing configuration. The modular design, compact housing, and 360° connectors streamline the process. We provide comprehensive installation guides with each system.

Our components are built to last: the Water LIME and Dynamizer come with a 10-year warranty, the system housing is made from medical-grade 316L stainless steel, and the only consumable is the Swiss Water Cartridge (replaced annually). With minimal maintenance, your system will serve you for decades.

The system is installed on your main water supply line, typically near the point of entry (basement, utility room, or garage). This ensures every tap, shower, and appliance in your home receives treated water. The compact design requires minimal space.

We ship across Europe (Switzerland, Germany, France, Austria, Italy, Spain, Belgium, Netherlands, Luxembourg) and to Morocco. Delivery typically takes 3–7 business days depending on your location.

All Mam Nature products come with a manufacturer warranty: 10 years for the Dynamizer, and extensive coverage for the complete system housing and components. We stand behind the quality of our Swiss-engineered products.

We offer a 14-day return policy from the date of delivery. Products must be returned in their original condition. Returns are free of charge. For full details, please visit our Returns & Guarantee page.

We accept all major credit cards and bank transfers. Payment options and currency are automatically adjusted based on your location. For specific payment arrangement inquiries, please contact our team.